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Following the death of someone close to you, here at Cwm Taf Morgannwg University Health Board we understand how complex grief can be. We aim to support you through your journey and hope that this website will guide you through the difficult days, weeks and months ahead.
In the first instance, you will need to contact the bereavement officer at the relevant hospital:
The Bereavement Officers are available 9:00am-4.00pm Monday to Friday, however they are not available at weekends or on Bank Holidays. Within Community Hospitals the opening times are 9.00am - 12.30pm. Any calls outside of these times, you can leave a voicemail.
The officers will explain what happens next with regards the Medical Certificate of Cause of Death, sometimes called a Death Certificate or Medical Certificate.
The team will ask you some identifying questions to find out who the patient is, as well as your name, contact details and relationship to the deceased.
They will establish if you are the person who will be responsible for Registration of Death and ask for the name of the funeral director you wish to use, if you have decided.
You will also be asked whether you will be planning for a burial or cremation. This is so that the team are able to ensure the right paperwork is completed for you, as swiftly as possible.
You will be able to ask the team any questions you may have and they will be able to support you with any ongoing processes.
If you feel you are struggling, they can also help to find you the right support during your bereavement, so please ask if you think this would help you.