IMPORTANT COVID-19 ANNOUNCEMENT: Due to the unprecedented challenges we are all facing during the Coronavirus (COVID-19) pandemic, we respectfully ask that if your request for information is not urgent, you consider whether your request for information under the FOI Act or Data Protection Subject Access could be delayed.
We do remain committed to responding to requests for information under FOI and Data Protection and will respond as soon as we are able. However, there may be some delay in responding to your request within the statutory timeframe due to urgent operational responses in dealing with COVID-19 priorities.
We apologise for any inconvenience this may cause. Should our response to your request breach the statutory timeframe, and you remain unhappy with our response, you have the right to complain to the Information Commissioners Office and you can contact them at:
Information Commissioner’s Office – Wales
2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH
Tel: 0330 414 6421
The Freedom of Information Act 2000 (FOIA) reflects the government’s commitment to promote greater openness by public authorities. The purpose of the FOIA is to ensure that all public authorities, including the NHS, are open and transparent, ensuring that more information about them is made readily available. To this end, the FOIA provides for public access to information held by public authorities (although not personal information such as medical records).
For your request to be dealt with according to the Freedom of Information Act (FOIA), you must:
You do not have to:
Please note: If you wish to request a copy of your medical records, please do not use the FOI email address. Your request can be directed to CTT_Medrecordrequest@wales.nhs.uk, or you contact the medical records department via 01443 443443.
Freedom of Information requests can be sent via:
Looking for guidance on making a Freedom of Information request? Please see our helpful FAQ below.
The disclosure log provides details of Freedom of Information requests received and responded to at Cwm Taf Morgannwg University Health Board. Each response issued is published anonymously.
Information on the reuse of public sector information can be found in our guidelines.
You have a legal right to request any recorded information held by the Health Board.
If the information is environmental, then the Health Board will respond according to the Environmental Information Regulations 2004 (EIR). You do not need to know whether the information you want is covered by the EIR or the Freedom of Information Act. When you make a request, the Health Board will decide which process it needs to follow.
You can ask for any information you choose, at any time, but you may not always succeed in getting it. Before you make a request, it may help to consider the following questions:
Your request should set out clearly the information you want.
We should reply to you within 20 working days. We may:
If you are unhappy with how your request has been handled, you should complain to the Health Board in the first instance. If after this you are still not satisfied, you can complain to the Information Commissioner’s Office.
Request for environmental information may be handled differently from other requests. However, we should still respond within 20 working days and give reasons if we refuse your request.
If you require further information about any aspect of freedom of information, please contact:
Corporate Services Department
Cwm Taf Morgannwg University Health Board
Tel: 01443 744800