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NHS 111 Wales

NHS 111

A brand new non-emergency healthcare telephone number is now available.

The new 111 service is now available across all of Cwm Taf Morgannwg. 

111 is a FREE to call number and instead of having to ring different numbers to contact NHS Direct Wales or GP out-of-hours, dialling 111 will give access to both services.

On this page you will find information on how to receive urgent care if you or a family member is unwell.

NHS Direct Wales and the Out of Hours Service now share one easy-to-remember number.

You can dial 111 if you need:

  • Urgent Care
  • GP Out of Hours Services
  • Advice
  • Health Information

111 is the new easy-to-remember shared number for NHS Direct Wales and the GP Out of Hours service that is free to call from mobiles and landlines. It is a 24 hour, 7-days-a-week service, offering guidance and care for all non-emergency urgent medical problems.

For online advice including symptom checkers and local services please visit

Useful Resources

For urgent advice 24/7

Call 111 if it is urgent but not life threatening … including if you need urgent medical attention from your GP practice outside their normal opening hours that will not wait until the next working day.

You will be answered by a trained call handler who will take some details. The patient will be offered self-help, directed to a more appropriate service, or offered an appointment at one of our primary care centres. If the GP thinks it is necessary, a home visit may be arranged.

If you have a minor injury

The Minor Injury Unit at Ysbyty Cwm Cynon can be contacted via 01443 715200. The unit is open 9 am to 5pm (Monday to Friday). The unit is closed weekends and Bank Holidays.
Address: New Road, Mountain Ash CF45 4DG

The Minor Injury Unit at Ysbyty Cwm Rhondda is open 8:30am to 4.30pm (Monday to Friday) excluding Bank Holidays. The Unit will only see patients who are over 1 year old.

If you have a MINOR injury that you think is suitable for this service, please attend directly and you will be assessed by a triage nurse.

Dental Service
If you require a Dentist out of hours, please ring: 0300 123 5060.

Ring 999
In a life-threatening emergency e.g. breathing difficulties, suspected heart attack, heavy blood loss, serious injury, severe burns, loss of consciousness – ring 999.

Read our press release about the new 111 service.

111 access for those who cannot speak or hear on the phone.

111 Newsletter

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