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Class 5: Our Policies and Procedures

The following information is included in this section:

  • Policies and procedures relating to the conduct of business and the provisions of services
  • Health and safety
  • Policies and procedures relating to human resources, including recruitment and employment policies
  • Equality and diversity policies
  • Equality scheme
  • Equality Impact Assessments
  • Welsh Language Scheme in accordance with the Welsh Language Act
  • Standing financial instructions/procedures
  • Standing orders
  • Complaints and other customer service policies and procedures
  • Data protection/records management/Caldicott Guardian
  • Estate Management
  • Charging regimes and policies

Policies and procedures relating to the conduct of business and the provisions of services

For an organisation of the University Health Board’s (UHB) size and complexity, it is essential that it has in place policies, procedures and protocols that all staff must abide by to ensure proper performance and to reduce adverse incidents.

The Health Board has numerous policies and procedures in place across all areas of health board business including corporate, clinical care and employment. These are used to provide guidance and standards for UHB staff.

The Health Board’s approved corporate policies and procedures can be found in the policies and procedures part of the website. Policies and procedures for handling requests for information will also be found under this section.

You can also view the Health Board’s Standing Orders and Standing Financial Instructions.

 

Health and safety

Policies and procedures will be added to the website as they are reviewed and updated. Should you require information in the meantime, please contact the Publication Scheme Co-ordinator.

 

Policies and procedures relating to human resources, including recruitment and employment policies

Policies and procedures will be added to the website as they are reviewed and updated. Should you require information in the meantime, please contact Human Resources.

All employment opportunities are advertised through NHS Jobs.

 

Equality and diversity policies 

Policies and procedures will be added to the website as they are reviewed and updated.

Under this section you will find details of the Equality Reports.

For more information about equality, please contact the Equalities Department.

 

Equality Impact Assessments

Equality Impact Assessments are completed as part of the policy development process and will be made available with the individual policy they relate to.

 

Welsh Language Scheme in accordance with the Welsh Language Act 

For more information about the Welsh Language Scheme please contact the Welsh Language Unit.

 

Complaints and other customer service policies and procedures

Details on how to make a complaint and relevant documentation is available here.

 

Data protection/records management/Caldicott Guardian

The all wales information governance policy can be found at policies and procedures. Should you require information in the meantime, please contact the Publication Scheme Co-ordinator.

 

Estate Management

Details of the Health Board’s Estates Strategy can be found here.

 

Charging regimes and policies

The Health Board may charge a fee where information is requested. Please see our charges for information section for further details.