New approach to patient flow at Princess of Wales

A new innovative approach to managing patient flow in Princess of Wales Hospital has been launched today, 6 July. The aim of Safe 2 Start is to bring together all ward managers to discuss staffing, capacity and quality and safety across the Hospital in order to ensure all wards and departments are safe to start the day.

The daily meetings are a way for nurses and departments to express any concerns and to ensure the hospital is able to deal with the current pressures by ensuring that all wards are staff and working to full capacity and if not, for staff to be mobilised across the hospital to support each other. 

The project has successfully been able to support numerous wards that were not safe to start due to staffing constraints and support the extremely busy emergency department to help cut long ambulance delays and bed waits through the identification of ward capacity and planned patient movement.

Acute Services Manager at Princess of Wales Hospital Gavin Owen said: “Embedding the Safe 2 Start concept is key to the delivery of improvement and change for the teams within Princess of Wales Hospital.  We have created a structured approach for the teams to describe the demands on their wards, but also to understand the demands other areas are also seeing.  In exposing all ward areas to this, we have now seen a cultural shift where wards are owning and sharing the response in order to try and minimise and mitigate the risk that patients are experiencing on the POW site.