Critical Care survivors may experience a difficult admission, with loved ones, family and friends also finding this time challenging despite the support we aim to provide.
As a team, we are committed to continual learning and improvement, striving to provide the best care to every patient and family we meet. We would like to hear your feedback on the service we provide, including things that went well, to thank someone who made a difference or to tell us how we could have done better.
Please feel free to offer this feedback to staff on Critical Care. Or alternatively, use the Health Board procedure to logging complaints and concerns. The website for this can be found here: https://ctmuhb.nhs.wales/contact-us/concerns-complaints/