Dentists
If you have received routine care at an NHS dental practice within the last 3 years, and you need to make an appointment for routine treatment, please contact your dental practice directly.
If you have not regularly attended the same dental practice as an NHS patient, you can apply for a place online if:
- You are aged 16 or over
- You have not had routine NHS dental treatment in Wales in the past four years
- You live at an address in Merthyr Tydfil, Rhondda Cynon Taf or the Bridgend local authority area for more than six months of the year or are registered with a GP in the area.
You can use the Dental Access Portal to apply for a place with an NHS dentist as an individual and you can add someone else, such as a child under 16. You can also apply on behalf of others, such as a family member, friend or someone you care for or have a trusted relationship with.
Your previous dental practice should be able to offer you an appointment if you have had treatment with them in the last three years.
Apply for an NHS dentist place
If you are eligible and you apply, you will be contacted when a suitable place becomes available.
If you cannot apply online, please ask a relative, friend or carer in the first instance. Alternatively you are able to email ctm.dentalhelpline@wales.nhs.uk – you must provide all of the following information:
- Full name
- Date of Birth
- NHS Number - You can find your NHS number on most documents or letters sent to you by the NHS. You can also find it via this link https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
- Contract Telephone number
- Full postal address including postcode
- Email address
- GP practice name
- How far you are willing to travel
If you are unable to email the team, please call 01685 351366 in order for your details to be added to the Dental Access Portal, you must have all of the information above to hand for the team to assist. Please be aware the lines get extremely busy and therefore you may need to wait to speak with a member of the team.
Please note the above details are only for patients within the Cwm Taf Morgannwg area only, if you reside in a different Health board area you will need to make contact with your local health board directly, your email will not be responded to.
If you feel you would have difficulty accessing general dental services from a dental practice, please read the criteria for the Community Dental Service before adding your name to the DAP. Details of the Community dental services can be found here; Community Dental Service - Cwm Taf Morgannwg University Health Board
If you have previously added your details onto the CTM UHB Dental Waiting List you do not need to add your details onto the Dental Access Portal, the Health Board will add your contact details for you. If you are unsure or your details have changed since you added your contact details to the Health Board waiting list , please email ctm.dentalhelpline@wales.nhs.uk – Please note you will need to provide your full name, date of birth, NHS Number, telephone number and home address for the team to assist.