Adult Audiology
We provide a full diagnostic and rehabilitation service for people with hearing, tinnitus and balance disorders.
ATTENDING APPOINTMENTS
When entering the department please follow these guidelines:
- Face covering no longer needed unless you have cough/cold symptoms
- Let reception know you have arrived
- Do NOT arrive too early for your appointment as you may be asked to wait outside until 10 minutes before your appointment time
If you require an interpreter or carer to attend your appointment then please contact us before your appointment.
HEARING AID REPAIRS
| Bridgend/ Maesteg patients | East Cwm Taf Morgannwg patients |
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From Wed 7th August 2024- walk in repairs is back! No appointment needed and will run every Wednesday between 9am-4pm at Princess of Wales Hospital |
Royal Glamorgan Hospital walk in repairs/ servicing available every Friday 9am-12.30pm Pre-booked repair/ servicing appointments available also, please email or ring your local service to arrange |
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Prince Charles Hospital Hearing aid repairs are available from 9:00am – 5:00pm, and should be booked on 01685 728130 (Merthyr Tydfil). Prince Charles Hospital - Audiology Department. |
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Ysbyty Cwm Rhondda walk in repairs/ servicing available every Monday 9am-12.30pm |
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Kier Hardie Health Park walk in repairs/ servicing available every Thursday 9am-12.30pm |
You can also post your hearing aids to us for repairs, however please follow the advice below:
- Ensure the package is sealed tightly to prevent anything becoming lost or damaged
- The postage is enough to cover the weight and size of the item. If you have any concerns, please have the package weighed or use recorded delivery.
- Include your full name, address and telephone number, along with a brief description of any faults with the hearing aid
Please be aware that we are not liable for any devices lost through the post.
SAFETY NOTICE
Batteries are dangerous if swallowed. The damage may not become obvious until hours later.
Seek urgent medical attention if you suspect someone has swallowed a battery, even if they seem to be well.
Please keep your batteries and hearing aid out of reach of children and vulnerable adults.
Never store batteries with medicines.
Ask for a lockable hearing aid if you care for someone vulnerable.
Who Is It for?
Our audiology service is for:
- Comprehensive hearing assessments and digital hearing aid fittings for adults (aged 18+).
- Comprehensive diagnostic investigations and balance assessments.
- Hearing and tinnitus therapy for adults.
- Balance (vestibular) rehabilitation for adults.
- Maintenance and repair of hearing aids.
Can Anyone Use This Service?
Yes, however adults will require referral by a doctor.
What to Expect
When you are referred by your GP or ENT specialist, your name will be added to our waiting list. We will not contact you until an appointment has been arranged for you. The maximum waiting time for hearing aids is 14 weeks from the date we receive your referral. The waiting times for other appointment types vary. Hearing aids issued on the NHS are behind-the-ear hearing aids.
Contact Us
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Royal Glamorgan Hospital |
Audiology (Zone Q) Princess of Wales Hospital Coity Road Bridgend CF31 1RQ Direct line 01656 752195 Mobile / SMS: 07814458614 email Audiology.POWH@wales.nhs.uk |
| Prince Charles Hospital Gurnos Merthyr Tydfil CF47 9DT Telephone: 01685 728130 Email: CTT_Audiology@wales.nhs.uk |
Ysbyty Cwm Cynon New Road Mountain Ash Rhondda Cynon Taff CF45 4BZ Telephone: 01685 728130 Email: CTT_Audiology@wales.nhs.uk |
| Ysbyty Cwm Rhondda Partridge Road Llwynypia CF40 2LU Telephone: 01443 443283 Email: CTT_Audiology@wales.nhs.uk |
Useful Links
www.actiononhearingloss.org.uk
We encourage patients and their significant others to engage and communicate with us to help facilitate planning, satisfaction auditing and information development of our services. Please contact us if you have any comments that could improve our services.