Princess of Wales Hospital

Philosophy of Care within the Endoscopy Unit 

We are a friendly team whose aim is to provide a pleasant and relaxing environment where the care you receive is of the highest standard. You will have the opportunity to discuss your care, ask questions and express any concerns you may have.

We will endeavor to provide you with full explanations and keep you well informed throughout your stay with us.

We acknowledge your individual needs, respect your right to privacy and dignity and enable you to make informed decisions about your own care. Your procedure will be planned and carried out in a professional manner by knowledgeable and competent staff, ensuring your comfort and safety at all times.

Unit Vision

Efficient, friendly staff

Neat and welcoming unit

Dignity and respect for all

Outstanding patient satisfaction survey

Safer patients, happier patients

Calm and restful environment

Organisation is vital

Patient involvement

You, our patients are put first