You may be aware that some Health Visitors in the CTM Health Board area are taking industrial action over the next 4 weeks (23rd February to 20th March 2026).
Our priority during this period is the safety and accessibility of services provided to you and your family and we are working hard to minimise the impact you experience. However, to keep services safe and ensure we can support families with more complex and urgent needs, we are having to restrict some activities, including routine appointments which have already been cancelled.
Where the health board has not contacted you to cancel appointments, please note these are expected to take place as normal. If you are unsure if group drop-in sessions have been cancelled, please contact us (see below).
Because normal methods of contact may be disrupted, we have established a single point of access which we would kindly ask you to use as the main way to contact the Health Visiting service. You will find the details below:
Tel 01443 803930 or CTM.SPOAHealthVisiting@wales.nhs.uk
We aim to respond to all enquiries within two hours.
There is also a website which you may find useful: Children's Health Visiting
Remember, if your baby or child is unwell and you are concerned, you should contact your GP or 111 as you normally would.
We are very sorry for the disruption and any concern caused by this issue. Please be assured that we will continue working hard to minimise the extent to which are affected.
20/02/2026