Improvements at Ysbyty Cwm Cynon's Dementia Care Unit

A report published today, Thursday 1 May, by Healthcare Inspectorate Wales (HIW) has recognised the significant progress made at Cwm Taf Morgannwg UHB’s specialist 14- bed mental health unit at Ysbyty Cwm Cynon in Mountain Ash.

HIW found that progress has been made on Ward 7, which provides dementia care, since its last inspection in 2019, and review of the health board in 2022. Inspectors highlighted notable improvements in care planning, audit activity, and discharge processes, showing the health board's commitment to learning and continuously improving care.

Inspectors found that care was well-coordinated and responsive, with staff showing a strong understanding of patient needs.

As part of the inspection, patients gave their feedback and told the inspection team that they felt safe and happy on the ward and described staff as kind and helpful. A calm, inclusive and professional atmosphere was observed, with staff showing warmth and respect in their interactions with patients. Each patient has a private bedroom, supporting dignity and privacy, and the use of personalised signage helps individuals identify their rooms. Patients can also enjoy therapeutic activities such as baking and pet therapy, with regular use of outdoor garden spaces.

Staff reported feeling well supported and described a positive and inclusive culture on the ward. Inspectors observed ongoing quality improvement and learning initiatives, including regular staff newsletters, wellbeing events, and programmes aimed at enhancing both patient and staff experience.

Alun Jones, Chief Executive of Healthcare Inspectorate Wales, said: “It is encouraging to see the significant progress made at Ysbyty Cwm Cynon since our last inspection and previous review of the Cwm Taf Morgannwg University Health Board. The dedication of both staff and leadership to learning and continuous improvement is clearly having a positive impact on patient care and staff wellbeing. The ward’s focus on patient initiatives is helping to improve patient care, with some examples of noteworthy practice identified during our inspection. We look forward to seeing the health board maintain this progress as it continues to address further areas for improvement.”

Paul Mears, Chief Executive of Cwm Taf Morgannwg University Health Board said: “I am pleased that the outstanding work and dedication of the team on Ward 7 at Ysbyty Cwm Cynon is recognised by today’s report.

“As a health board, we are committed to the continuous improvement of our services and to ensuring that the care and wellbeing of our patients remains our top priority. The work undertaken at Ysbyty Cwm Cynon is a great example of this, and I extend my thanks to the team there who provide excellent care for our patients every day.”

You can read the full report here: 29-01-2025 - Ysbyty Cwm Cynon

01/05/2025