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CTM UHB offering free getUBetter app to support people in Merthyr to manage muscle and joint pain at home

hands holding a mobile phone with app on

Cwm Taf Morgannwg University Health Board has partnered with getUBetter to provide a  free app to help people in Merthyr Tydfil take care of musculoskeletal (MSK) injuries and conditions including muscle and joint pain from their own home.  

The getUBetter app has been created by musculoskeletal physiotherapists and digital health experts.  It is funded by Merthyr Tydfil Cluster as a pilot project working alongside Cwm Taf Morgannwg University Health Board. 

The app is easy to use and gives simple, step-by-step help based on how someone is feeling. It includes exercises people can progress and change at their own pace. It also keeps them safe, telling them when they might need extra support, and where to find it in their area.  

Most common aches and pains can get better with the right care at home. The getUBetter app gives people the tools they need to feel more confident looking after themselves, whether the pain is new or if it has been around for a while. 

Carey McClellan, Founder and CEO at getUBetter said: “We are so excited to be working with the amazing team across Cwm Taf Morgannwg University Health Board to deliver the getUBetter app, and support people in Merthyr Tydfil with the management of  of all common musculoskeletal (MSK) injuries and conditions, alongside their routine care.  

This is the first time the getUBetter technology has been offered by a health board in Wales. By providing this digital solution, we are supporting the local population, whilst at the same time supporting the local health board by reducing costs and increasing care capacity. We are really looking forward to working together to benefit patients and the health system, by putting safe, evidence based digital support at the heart of the MSK pathways.” 

Clare Connor, Consultant Physiotherapist said: “We’re proud to be working on this pilot collaboration with getUBetter, and to be the first health board in Wales to offer the getUBetter app to support our communities in Merthyr Tydfil. 

“The app is a tried and tested way to support people with muscle, joint and bone problems with information and advice about what they can do for themselves and also how to find and ask for help when they need it.  It’s a simple way for people to get their own personal recovery plan without having to wait for an appointment.” 

The app works on smartphones, tablets, or through a web browser. It’s free for everyone in the Merthyr Tydfil area, is available in 14 different languages, includes subtitles on all videos, and has a feature that reads the text out loud. 

How to get the app: 

  • Download the app from an online app store

  • Visit your local GP website

  • Scan a QR code on posters or leaflets in your area

  • Ask your GP or health professional

  • Access it through the Physiotherapy Service at Prince Charles Hospital

21/07/25