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Accessibility Statement

This accessibility statement applies to the Cwm Taf Morgannwg University Health Board (CTMUHB) CTMUHB.NHS.Wales

This website is maintained and run by Cwm Taf Morgannwg University Health Board. We want our website to be inclusive and for as many people as possible to be able to use it with ease. For example, that means that a user should be able to:

  • Zoom in up to 200% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.
  • Read some documents that are in the format of a PDF (Portable Document Format) via the integrated Read Out Loud feature within Adobe Reader. Find out how here.

We have also made the website text as simple as possible to understand.

AbilityNet can provide advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  1. Some pages contain text that has poor colour contrast
  2. Some pages contain headings that are not logically ordered
  3. Some pages are not fully usable with the keyboard
  4. Some pages have an illogical focus order
  5. Some PDF documents are not in an accessible format

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the communications team via this online form in the first instance and we will pass your request onto the relevant team.

We will consider your request and get back to you in the shortest possible time frame.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the communications team via this online form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Cwm Taf Morgannwg University Health Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Statement

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-Compliance with the Accessibility Regulations

Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following non-compliance issues:

  1. Some menus and parts of some pages are marked up in a way that may make them confusing when accessed using Assistive Technologies. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A
  2. Some text does not have enough contrast with its background. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) Level AA.
  3. Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A
  4. Some parts of some pages are not fully usable with the keyboard. This fails WCAG 2.1 success criterion 2.1.1 Keyboard Level A
  5. Some elements have an illogical focus order. This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A
  6. Some pages with web forms contain a third-party Captcha plugin that does not have a valid language attribute. This fails WCAG success criterion 3.1.1 language of a page but is exempt as this plugin was not developed or paid for by ourselves .
  7. Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs which contain information on how users can access our services, patient information leaflets and forms published as Word documents. By early 2024, we plan to either fix these or replace them with accessible pdf, accessible HTML pages or online forms

Disproportionate burden

Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018. For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered. Currently, these sections are listed as below: (and subject to change).

  • Board or committee papers
  • Performance reports which might contain complex reporting or statistical data
  • Policies and procedures that have been produced after September 2018
  • Publications linked from our Freedom of Information pages including items such as the disclosure logs
  • Third party publications which may have been professionally produced since September 2018 that would need to be resolved by a third party.

Follow the link to read the disproportionate burden assessment

Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility requirements do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports. However, we will endeavour to make any new PDFs or other document formats accessible wherever possible.

We occasionally publish PDFs which contain ‘transcripts, scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.

Live Video

We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.

Preparation of this accessibility statement

This statement was prepared on September 8, 2022. Statement last reviewed September 29, 2023. The statement will be reviewed next on September 9, 2024

This website was last tested June 2023 using Axe and Wave software as well as manual testing.

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