Please look out for a text message from us.
Many patients have been waiting a long time to receive the treatment they need due to the COVID pandemic. We are working hard to see patients as quickly as possible.
To help us understand if patients’ circumstances have changed over the last year, we are using a new text message and online question service. Follow the link in your text message to let us know if you still need your appointment.
We are starting this service in Dermatology for patients on our waiting list.
We have partnered with our digital solutions provider, DrDoctor to provide this service.
If you do receive this text message, please do not ignore this - your response is crucially important to help us manage our waiting list.
If you have a medical problem or concern, and are unsure what to do, please contact your usual healthcare provider (e.g. your GP, pharmacist or NHS 111) directly.
The drdoctor.thirdparty.nhs.uk link in your text messages are trustworthy and are delivered by our partner DrDoctor.
DrDoctor is accredited to the highest standards set by the NHS for protecting the healthcare information of UK citizens. For more information, see the NHS Data and Protection Toolkit certification www.dsptoolkit.nhs.uk/OrganisationSearch/8HY91 and DrDoctor’s privacy policy my.drdoctor.co.uk/privacy
After you have answered the question, we will ask you to confirm your Date of Birth so the booking team can confirm that the text message was sent to the right person.
If the Date of Birth you give is different from the Date of Birth we have on record for you, we will be able to see this and follow up with you as appropriate.
If you have answered the question wrong, do not worry you can go to answer the question again and you will find information about who to contact.