Skip to main content

Useful Links

mobile phone

Resettlement and Visa Schemes:

View guidance on support available to Ukrainian nationals and their family members from UK Government.

You can access further advice from a volunteer legal adviser by emailing

Further advice and guidance about the UK immigration and asylum system can be found at the Right To Remain website, or visit your Local Authority web pages for further details of Citizens Advice Support in your local area.

Arriving in Wales:

The Welsh Government’s Sanctuary website provides people from Ukraine arriving in Wales with information about life in Wales, including about how to report any safeguarding concerns: Sanctuary

A Welsh Government helpline has been set up to offer advice to people arriving in Wales from Ukraine: 
Telephone:  0808 175 1508 (within the UK) and 0204 5425671 (outside the UK)

The Association of Ukrainians in Great Britain are also offering support for family members of British nationals in Ukraine, and to Ukrainian nationals living within the UK.

Healthcare Support:

A full range of patient support information is available here - Access to Healthcare.

Covid-19 Vaccine:

You can find several vaccination leaflets and information guides here - Vaccination leaflets and information for arrivals from Ukraine.

Mental Health Support:

The situation in Ukraine may be traumatic for family members, friends and those currently living in Wales. The C.A.L.L. Mental Health Helpline - Community Advice and Listening Line is available 24 hours a day to listen and provide support. 
Telephone: 0800 132737 or Text ‘Help’ to 81066.

If you are struggling with your mental health, please let your support work or wellbeing Assessor know. We are here for you.

Ukraine Travel Advice:

Official information on travel advice to and from Ukraine visit GOV.UK.


Physically punishing children is illegal in Wales. We want to protect children and their rights, to give them the best start in life. More information is available on these pages.

Follow us: